Responsible for implementing and maintaining the effectiveness of the quality system.

Perform routine testing (physical, chemical or functional) on product returned from the field due to a customer complaint, using a variety of lab equipment.

Summarize and record all test data and maintain proper documentation of all lab work.

Process customer returns in a timely manner in accordance with ISO and FDA QS Reg.

Support company goal for timeliness of complaint investigations and closures.

Knowledge of regulations and standards affecting IVDs and Biologics.

Must have good written and oral communications skills.

Must possess good laboratory practices, including handling of chemicals and biohazardous material.

Product/Web Designer | Favorite Design Agency 

Develop wireframes, low/high-fidelity mockups, prototypes, and complete design systems for responsive web and mobile apps using Balsamiq and Figma to enhance user experience

Increase user engagement by optimizing the layout and design of multiple client websites resulting in a 15% increase in monthly active users across multiple projects

August 2021 - December, 2022,  Berkeley, CA

Designed, prototyped, and researched a new interface that aimed to integrate the company’s web app and browser extension, increasing user satisfaction by 32%

Collected and interpreted data about product usage and user flow using Pendo and UserPilot, resulting in improved product design iterations based on user feedback

Conducted testing with Quality Assurance team to ensure functionality of designs resulting in a 20% decrease in reported problems

Identified user pain points through user research and analysis; resulting in a 15% increase in user engagement

Collaborated with engineers to design responsive user interfaces with a mobile-first approach, resulting in a 20% increase in site traffic

Support Assistant – The University of Texas Health Science Center School of Dentistry       March 2018 – May 2019

Collected and interpreted data utilizing Qualtrics to be presented before the school board consisting of the Dean, CFO, and other heads of departments

Created presentation slides and graphs to help colleagues present findings

Prepared and presented weekly data reports on registrations for upcoming courses

Strategized and collaborated on marketing ideas and website content to create a streamlined user experience for dental professionals

Edited newsletters and various online promotional pieces

Designed and edited 50+ social media posts, print/web advertisements and email blasts using Constant Contact that were distributed on a weekly basis to over 3,000 customers

Provided recommendations for company website, wrote new content, and edited existing content

Overhauled and explained the process for course speakers to submit their information through Qualtrics

Introduced Trello to department to increase efficiency and communication in the planning of course tasks

Worked closely with editing department to ensure content contained no errors

Write a cover letter for the job in the job description by matching qualifications from my resume and my skills to the job description provided. If there are no matches, explain. Keep the cover letter very short, two paragraphs at most. Keep the language relatively casual:

Chris Cover Letter Generator

personal cover letter generator

AI Generated Response

Discover More Tasks