RESPONSIBILITIES

In this role, you will:

Create a positive, professional and inclusive learning environment, by:
Teaching select lessons in accordance with learning objectives and fidelity to session plans provided by simplilearn
Employing strategies known to meet the needs of adult learners, including leveraging tech tools, instructional best practices and connecting content to the real world by sharing industry insights and professional experiences
Managing regular communication with students to align on progress, expectations, celebrate milestones and address concern areas
Providing individualized student support during synchronous class sessions and outside class synchronously during office hours and asynchronously through timely communication
Evaluate student performance and progression toward competencies based on course deliverables and course rubrics, by:
Providing constructive and timely feedback to students in the cohort
Assisting in the management of Performance Action Plans for individual students who need additional support
Serve as role model for students and as an ambassador for our brand, by:
Exhibiting professionalism and an ethical and empathetic approach when engaging with simplilearn staff, students, and the public
Promoting student retention and amplify student satisfaction by creating a positive classroom culture for the Learning Team, communicating timely with students and leveraging effective interventions and sharing of resources
Encouraging teamwork and seek feedback for continuous improvement

Municipal Law Enforcement Officer I – 4 PositionsRegular Full TimeMOL SupervisorMarkham, ON, CA8 days agoRequisition ID: 4220Salary Range:$69,960.00 To $78,608.00 AnnuallyThe City of Markham is proud to be recognized for the 5th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.  Applications are now being accepted for the regular full-time positions of Municipal Law Enforcement Officer I (MLEO I) in the By-Law and Regulatory Services Department, Corporate Services Commission. While all applications will be received, current members of CUPE 905 (Inside Workers), including those holding the position of a Municipal Law Enforcement Officer I will be given first consideration.  To apply for this position, please submit your resume and cover letter online by March 20, 2025.Please note the salary range is based on 2023 rates.Join us and make a lasting difference!Note: There are currently 4 regular full-time vacancies available.  Job Summary  Reporting to Supervisor, Municipal Law Enforcement, the MLEO I will act as a Community Ambassador for the City by proactively engaging with the public and city staff to provide information and interpretation of by-laws, regulations, policies and procedures. The MLEO I will be responsible for field enforcement services to achieve and maintain regulatory compliance with the City’s Parking Control By-law and Sign Bylaw, and for providing after hours’ support in enforcing applicable municipal by-law, zoning by-laws, property standards, site plan control agreements, and heritage by-laws of the City as required. The MLEO I will respond to emergency situations and complaints from the public, internal departments and other agencies in a professional manner and proactively investigate, document and determine appropriate courses of action. The position will also prepare detailed briefs of evidence and complete necessary documentation required for Administrative Hearings and court proceedings and testify to evidence in court and hearings.  Roles and Responsibilities:  Respond to parking operation complaints and emergency situations from the public, internal departments, and other agencies and proactively enforce regulations in a positive and professional manner.  Act as a Community Ambassador for the City – providing information to the public and staff on the enforcement/interpretation of by-laws, regulations, and policies and procedures.  Investigate and issue penalty notices to vehicles illegal parked within the City, including towing of vehicles interfering with traffic/ property access and habitual offenders. Assist York Regional Police with the towing and removal of illegally parked/abandoned vehicles.  Prepare detailed briefs of evidence and complete necessary documentation/processes required for Administrative Monetary Penalty Hearings and court proceedings and testify evidence in court and hearings as required. Provide support for special enforcement initiatives dealing with matters such as Accessible Parking, Bag Signs, Fire Routes, School Zones etc.  Assist with traffic control and enforcement at City events and the delivery of public notices and Council agendas as required. Assist other Municipal Law Enforcement Officers with their investigation of matters by providing after hours’ inspections/ surveillance and the reporting/ documentation of findings.  Attend meetings and training as required. Attending after-hour By-law complaints such as but not limited to noise complaints and taking appropriate action to ensure compliance, including issuing charges. Other duties as assigned.   Requirements:  University degree or Community college diploma in law enforcement, municipal by-laws certificate, or investigative studies discipline is required. Interviews will only be granted to those who submit a copy of your accreditation(s) with your application to the position.  Experience in parking control or private parking control enforcement. Strong client service and interpersonal skills required to liaise with City staff, businesses, the public and internal staff in a positive and professional manner. Knowledge of, and experience with, effective negotiation, and conflict resolution strategies.   Sound judgement, tact and discretion, with a proven ability to maintain confidentiality.   Strong team player with an ability to work independently under limited supervision.   Excellent time management, organizational, oral and written communication, initiative, problem solving, and report writing skills. Ability to deal courteously and effectively with the public, work independently with limited supervision, and mediate disputes.   Submission and maintenance of a valid Ontario Class G Driver's License. As a condition of employment you will be required to provide and maintain a satisfactory driver's abstract (no demerit points plus no more than 2 infractions - maximum of one moving and one non-moving conviction.   Submission and maintenance of a satisfactory Vulnerable Sector Check (including the Criminal Record Check). As a condition of employment, you are required to be willing and available to work outside of normal business hours on a regular basis including days, afternoon, weekends, statutory holidays and staggered hours.   Required to wear a clean – neat Markham Bylaw uniform and applicable protective equipment at all times.   Required to maintain an exceptional employee attendance record. Core Behaviours: Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.  Change & Innovation: Responds positively and professionally to change and helps others through change.  Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.  Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.  Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.   Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example

Tech Company
Engineering Team Lead | Sunnyvale (Jan 2020 - Nov 2020)
Led engineering team in architecture, system design and distribution of work for a new cloud-based storage platform. The platform allowed for seamless collaboration between different teams by providing a central location to store and share files.
Led engineering team in agile and cross-functional work, including working with data/ML teams to build out models for data classification and categorization.
Led the coding hands-on for technically complex components, including implementing end-to-end encryption and designing user-friendly interfaces for file sharing and access control.
Created an onboarding program for new engineers, designed not only to introduce company-specific technologies such as React, Node.js, AWS services, MongoDB, but also to promote social cohesion for new hires.

Software Engineer | Sunnyvale (Feb 2018 - Jan 2020)
Worked on a customer relationship management (CRM) tool used by sales teams. Contributed to the development of a new feature that allowed sales reps to track the entire sales cycle from lead generation to closing deals.
Worked on a web-based project management tool that helped teams collaborate more effectively. Contributed to the development of a real-time chat feature that allowed team members to communicate without leaving the app.
Technologies used: React, Redux, Node.js, Express.js, AWS services (Lambda, S3), MongoDB.

Blockchain Company
Resident Engineer | Remote (May 2021 - present)
Developing smart contracts using Solidity on Ethereum blockchain
Performed security audits of smart contracts
Providing technical mentorship and guidance for junior engineers

Coding Bootcamp
Lead Instructor | Remote (Jan 2021 - present)
Provided both technical/non-technical mentorship for Coding Bootcamp’s Full Stack Web Development program
Designed curriculum covering front-end frameworks (React), back-end frameworks(Node.js), databases(MongoDB), deployment(AWS)

Coding Academy
Instructor| San Francisco (Oct 2019 - Nov 2019)
Instructed students in algorithms, data structures, JavaScript fundamentals
Performed mock interviews for current students as well as graduates
Evaluated technical ability of prospective students for admittance into program

Pushpinder Singh
(416)-836-2136 | Rblsingh6@gmail.com | Scarborough, ON M1B6J6
SUMMARY
Experienced and highly observant Security Professional skilled in de-escalation, behavior management
and defensive tactics. Ability to stay focused and alertin high-pressure situations.Great understanding of
how to diffuse conflicts and maintain good community relations. Comfortable interacting with
individuals from diverse cultural and backgrounds. RELEVANT SKILLS & KNOWLEDGE
 Knowledge of law enforcement, safety and security practices and techniques.  Knowledge of Trespass Property Act and ability to learn and effectively apply by-laws, and related
legislation such as Criminal Code of Canada, Tenant Protection Act, Mental Health Act, and the
Liquor License Act.  Familiar with equipment’s such as elevators, locks and fire alarm system, security systems.  Proven ability in dealing with emergency situations while maintaining professionalismand
good decision-making skills.  Leadership, coaching and mentoring.  Experienced in Notetaking and Report writing.  Ability to effectively work as a good team player by working together and maintaining good
relationships with staff members, Police, Emergency Responders, and other Community
Agencies.  Experienced in building Positive Community Relations with tenants, especially with youth and seniors.  Able to communicate effectively through interpersonal, written, and verbal communication skills
and ability to stay patient and professional while providing great level of customer service.  Ability to apply good decisionmaking,situational assessment and problem-solving skillsin
challenging and difficult situations.  Knowledge of MS Word, Excel, and database applications.  Ability tomaintain a positive work environment and provide respectfulservice to diverse
population.  Able to communicate effectively through interpersonal, written, and verbal
communication skills and ability to stay patient and professional while providing great
level of customer service. EXPERIENCE
Toronto Transit Commission (TTC), ON, Canada
Transit Operator August 2024 - Present  Safely operate a transit vehicle in various weather and road conditions, following traffic laws and
regulations.  Provide information to passengers about fares, schedules, and stops, and respond to their needs.  Communicate with office staff and Operations Control Centre, work with technology and have strong
city knowledge.  Instruct and help passengers during emergencies, board and alight.  Interpret and apply information from city maps and schedules and locate all major city locations.
ASP Inc Toronto, ON, Canada
Security Supervisor April 2023 - August 2024  Creating andmanaging team schedules.  Evaluating performance and providing feedback.  Developing and implementing crisis management plans to respond effectively to
different types of emergencies orsecurity incidents. Secured premises and personnel by
patrolling property and monitoring surveillance equipment.  Managing accessto the respite facility, including the registration and identification of
visitors, and ensuring that only authorized personnel can enter restricted areas.  Monitoring and observing the premisesto identify and prevent security breaches, unauthorized access, or potential threats. Star Security Toronto, ON, Canada
Respite Specialist/Supervisor December 2021 - December 2022  Ensuring compliance with legal and company policies and procedures; Relaying
information from upper management to onsite guards.  Updated shift logs and produced daily reportsto documentsecurity activities and specific
incidents.  Secured premises and personnel by patrolling property and monitoring surveillance
equipment.  Worked independently and collaboratively to resolve urgent issuesto protectlives and
property.  Conducted training sessionsfor new security personnel to facilitate compliance with
security protocols.  Proven ability in dealing with emergency situations while maintaining
professionalism and good decision-making skills.  CCTV surveillance andmonitoring alarm systemsforsecurity breaches. Allied Universal Toronto, ON, Canada
Security Guard October 2019 - October 2022  Completed full building and grounds patrolsto spot and investigate concerns.  Adhered to established procedures and posted ordersto enforce company rules, policies
and regulations on the general public and clients.  Recorded observations and occurrences and interviewed witnessesto complete and
submit incident reports.  Answered alarms, investigated disturbances, and contacted law enforcement personnel
to escalate crises. Pt. J.R Polytechnic college Hoshiarpur, Punjab, India
Lecturer January 2017 - March 2018  Participated in conferences and professional development opportunitiesto stay up to
date with latest trends in field.  Graded quizzes, tests, homework, and projectsto provide students with timely academic
progress information and feedback.  Createdmaterials and exercises to illustrate application of course concepts.  Evaluated and revised lesson plans and course content to achieve student-centered
learning.  Mentored and advised studentsto explore career pathways based and amplify
knowledge, skills, and strengths.
Kawal Pharma Associates Hoshiarpur, Punjab, India
Administrative Assistant January 2015 - December 2015  Coordinated and scheduled meetings and conference callsto optimize scheduling of
senior staff.  Executed record filing system to improve document organization and management.  Restocked supplies and placed purchase ordersto maintain adequate stock levels.  Managed filing systementered data and completed other clericaltasks.  Built and maintained excellent customer relationshipsthrough timely response to
inquiries and going above and beyond to resolve issues and problems. EDUCATION
Lambton College
Post Graduate Diploma in Quality Engineering
Punjab Technical University
Bachelors in mechanical engineering
Punjab Technical University
Diploma in Mechanical Engineering
LICENSE & CERTIFICATIONS
 Ontario Security Guard License - Private Security and Investigative Services  Ontario Class CZDriver’slicense
 Smart Serve - Smart ServeOntario
 First Aid and CPR / AED
 Overdose Prevention, Recognition and Response Training
 Management of Aggressive Behavior and Expandable Baton Tactics  Crisis Response Planning
 De-escalating Potentially Violent Situations  Addiction and Mental Health
 Violence Threat Assessment Planning and Response
Volunteer  Coaching teams during college events and games.  Active participation in various community events and activities at Gursikh Sabha Gurudwara.

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